When a consumer is thinking about purchasing a service or product online, their ability to tell whether the company they’re purchasing from is nice or not is limited. Since the consumer is dealing more with a website, as opposed to a personal face-to-face transaction, sometimes they have no idea the quality of a company until they really purchase from them. In cases where the company’s quality was unsatisfactory, this is often a horrific experience for a customer. In efforts to discuss experiences with other consumers, either recommending a business or warning consumers to stay away, review websites have been created.
The problem many individuals face with review sites, however, is knowing whether the reviews are in fact real. More often than not, most of the reviews posted on websites like these are either complaints posted by competitors trying to tarnish another company, or great reviews authored by the company themselves, in efforts to sway customers their way. By using these trickery, consumers can be easily misled.
Google Reviews has developed a solution to such online review sites, by creating a method for customers to research an organization and obtain reliable, legitimate reviews and complaints. To be able to place an evaluation on the Google Reviews website, you have to actually purchase from a company- therefore eliminating fake reviews. As an example, DiscountMugs is really a popular online source for promotional products. When one tries to locate a reliable set of complaints or reviews, it is possible to observe that some were posted not only by competitors and fake customers, nevertheless it appears some are also DiscountMugs themselves, attempting to dispute complaints.
In order to find true reviews on websites like Discount Mugs along with other shopping sites, Google Reviews was the main one place to locate a legitimate reflection from the company. When researching Discount Mugs, we noticed that they had an A rating with Better Business Bureau, but experienced a C rating on other websites. When examining the trusted reviews using their Google Checkout, it uejvtq concluded they had a 4.5 star rating, using the website showing the good reviews and bad complaints altogether. By doing this, being a consumer we had the ability to come to a firm decision about the caliber of a business.
Tools such as sale-required review websites such as these are a very good way for consumers to be aware of the company they are considering, without falsified reviews or complaints. For companies like Discount Mugs, it helped to dispute other fake claims, by showing the satisfaction of real customers that have purchased in them. As consumers, people are weary of buying from online companies, particularly in the situation where other review sites can hinder their trust inside the company. Because of trusted review sites that only display reliable information, the idea of shopping online seems a lot safer. From service sites to product shopping, it really is strongly recommended that prospective customers research into trusted review sites prior to making any purchases from online websites. Google Reviews makes this easy for consumers and companies alike.